Dr. Cindy McGovern

Forget your job title. You are in sales.

A loan officer, an escrow closer, a transaction coordinator and a receptionist are having dinner together. Which one is the salesperson? None, right? One is in the business of approving loans, another closes the deal, another coordinates all of the moving parts, and the last one answers the phone and greets customers. They’re not in […]

Letter From Chuck: Thanks to our loyal and awesome customers!

What a summer, what a year! Monarch is having one of their best years ever thanks to our loyal and awesome customers – YOU! We cannot thank each of you enough for your business. It provides us the revenue to hire new staff (which we have done), it allows us to reinvest in our business […]